CUSTOMER CARE

Here when you need to reach us.

If you have a question or concern about an enquiry or project, please get in touch.

GET IN TOUCH

Give us enough detail to help.

Email info@urbanwindowsanddoors.uk with your name, contact details, project address and a clear description of the issue. Include relevant dates, photos or documents where helpful. Do not send payment card information by email.

You can also write to our office at Suite 8, Trafalgar House, 47–49 King Street, Dudley, West Midlands, DY2 8PS.

NEXT STEPS

We’ll review the details.

We will look at your message and explain the next step or ask for any information needed to investigate. Any product warranty or installation remedy depends on the terms and specification agreed for that project.